We look forward to your visit. Certain rules are necessary to ensure that our visitors enjoy their experience and to keep our exhibits safe. Therefore, the site rules must be observed by all our guests.
The opening hours and admission fees are displayed at the entrance. Smoking is not permitted in the museum. Pets are not allowed in the museum (with the exception of guide dogs on request). Skateboards, scooters, in-line skates and bicycles are not permitted. People under the influence of alcohol may be refused entry to the museum. Guests are liable for any damages caused as a result of their behavior. The obligation to reimburse costs also applies to the activation of the alarm system either as the result of intent or negligent conduct.
There is a coat check with lockers at the entrance to the museum. The coat check is available during museum opening hours. Backpacks, large bags, bulky items, umbrellas, hiking poles, selfie sticks, tripods and backpacks for carrying children must be placed in the lockers or checked at the coat check—in case of doubt, the staff at the visitor information desk will decide. This does not apply to walking aids. We accept no liability for items left at the coat check or in lockers. A replacement fee of €5 will be charged for lost locker keys.
CCTV is in operation in the exhibition rooms for security reasons. Eating and drinking is not permitted in the collection and exhibition rooms. Liquids may not be taken into these rooms. Our members of staff at the visitor information desk will be happy to help you find a quiet place to feed babies and small children. Buggies/strollers and wheelchairs may be used in our rooms. For security reasons, we reserve the right to control the use of buggies/strollers in our rooms. Please maintain a distance of 50 cm from the works of art. It is forbidden to touch the exhibits and glass cabinets under any circumstances. Please think of others and avoid making noise and speaking loudly. Cell phones must be turned to silent mode in the collection and exhibition rooms. It is forbidden to make phone calls in these rooms. We particularly look forward to welcoming our youngest visitors and ask that their guardians make sure to be considerate of other visitors and not to endanger our exhibits. School parties and groups of children may only visit the exhibition rooms when accompanied by an adult. The accompanying person is responsible for supervising the group. Running, romping around and throwing toys are not permitted. Hallways and emergency exits must be kept clear. Emergency exits may only be used in case of an emergency.
Guided tours may only be conducted upon prior registration and presentation of a valid license. Please contact the Luther Memorials Foundation service office before your visit.
Photography, filming and audio recording
Only photographs for private use may be taken in the exhibition rooms and the use of a flash, lights, tripod or selfie stick is not permitted. Unfortunately, photography is not allowed in special exhibitions. You must obtain a written permit to take photographs, film or make audio recordings for commercial or editorial purposes. To request a permit, please download and complete the form (Download PDF) and contact the Foundation press office at firstname.lastname@example.org in good time before your visit.
Our staff at the visitor service are committed to ensuring that the visitor regulations are observed. All instructions given by staff must be followed. If the visitor regulations or staff instructions are not observed, the visitor may be refused further access to the museums.